Terms and Conditions
France Fragrances d’art SAS sells perfume and cosmetic products through its website www.noeme.paris (the “Site”)
designed with the requirement of the tradition of French perfumery (the “Products”).
These General Conditions apply to all orders for Products through the Site with the exception of “special orders”
or “measure” products.
Sales made through the Site are reserved for consumers (“Customers”).
Given the prestigious nature of the Products, their sale is made through a selective distribution network. Consequently the Products cannot be distributed or resold in this case.
The Products presented on the Site are, where appropriate, offered for sale within the limits of available stocks and according to the conditions of sale, in particular rates specified on the Site.
France Fragrances d´Art SAS reserves the right to modify the Products presented on the Site at any time and without notice, the conditions of sale and including tariffs relating thereto being those in force at the time of acceptance of the order.
France Fragrances d´Art SAS takes great care in the presentation and description of Products. However, if despite all errors substantial or omissions appeared on the Site, the responsibility of France Fragrances d ‘Art SAS could not in any case be engaged for this fact.
In the event of unavailability of a Product after placing the order, France Fragrances d’Art SAS, will notify the Customer by mail electronic or telephone as soon as possible, by proposing either to order another Product presented on the Site as a replacement, or to cancel his order.
In the latter case, France Fragrances d ‘Art SAS will reimburse the Customer no later than 30 days from the date of payment if the bank account has been debited.
France Fragrances d’art SAS incurs no liability in the event of a stock shortage or unavailability of the Products.
II. Terms of the order
By browsing the Site, the Customer has the possibility of learning about the different Products offered for sale on the day of the consultation of the site. Navigating the different pages of the Site does not bind the Customer in any way with regard to an order.
While browsing the Site, the Customer wishing to place an order for the selected product (s). The customer can do this by clicking simply on the “Add to cart” button,
Orders placed from the Site are subject to the creation of an account on the Site. These procedures require the validation of different steps by the Customer in order to finalize their order and in particular: provide their full contact details as well as the delivery order; check her order and if necessary, rectify the errors or modify it; accept the GTC; set the price corresponding to the product (s) ordered confirm its ordered. Checking the acceptance box of the General Conditions when placing an order constitutes express acceptance by the Client of the terms and conditions of these General Conditions.
An email summarizing the order will be sent to the Customer by France Fragrances d’Art SAS upon registration of the order.
The maximum amount of each order placed by a Customer (same name, same address) may not exceed the sum of € 2,000 all taxes included (excluding delivery costs). Beyond this amount, the Customer must contact France Fragrances d’art SAS directly to place their order.
III. Online order – Payment
At the end of the ordering process, the Customer is invited to click on the “Pay” button. Upon validation, the order is sent for processing. She does not may be modified or canceled only under the conditions expressly provided for in these General Conditions of Sale or in the conditions required by applicable law.
The data recorded by the France Fragrances d´Art SAS website www.noeme.paris constitutes proof of all transactions between France Fragrances d ‘Art SAS and Clients.
In the event of a conflict on a transaction carried out on the Site, the data recorded by France Fragrances d´Art SAS are considered as proof irrefutable content of the transaction.
The prices of the Products are indicated in euros, all taxes included (taxes in force on French territory) and excluding shipping costs. France Fragrances d ‘Art SAS reserves the right to modify the prices of the Products offered on the Site at any time and without notice. Products are invoiced on the basis the prices displayed on the Site at the time of validation of the order, subject to the availability of the Products ordered at that time.
Any order placed on the Site must be paid immediately after validation of the order.
All orders are payable in euros. Payments are secure, they will either be made via PayPal or by bank card or credit cards.
The types of payment cards accepted are specified on the payment window. Cards issued by banks domiciled outside France must be international cards.
The order is shipped only after verification of the payment method and receipt of the debit authorization from the bank card. The command is paid only once. The simple fact of providing a bank card number implies authorization to debit the customer’s account up to the amount of the order In the event of unavailability of certain Products ordered (see Availability), only the price and transport costs relating to the Products available will be debited.
Once the order has been prepared, it will be sent to the postal address provided by the Customer when ordering, it being specified that the address can only be a post office box.
The delivery being ensured by a third-party service provider, the Customer is informed that France Fragrances d’Art SAS cannot in any way be held responsible if the non-performance or poor performance of this obligation is attributable to the Client or to the unpredictable or insurmountable fact of a third party to the contract or to a case of
The method and amount of shipping costs are specified during the process of each order.
The Products purchased will be routed by the usual postal services which undertake to deliver the packages within the following average times: 2 to 5 days open to shipping for France, up to 3 weeks depending on the country.
The order will be executed within a maximum period of thirty (30) days from the day following that on which the Customer transmitted his order, subject to full payment of the price.
Any delay in delivery must be reported as soon as possible to the following address: firstname.lastname@example.org.
Each delivery is deemed to have been made as soon as the Product (s) are made available to the Customer by the transporter, materialized by the control used this carrier.
It is the Customer’s responsibility to immediately check the conformity and integrity of the Product (s) shipped immediately upon receipt of the Product (s).
In the event of delay, breakage or missing, the Customer must issue complete and precise reservations on the delivery slip. In any event, the Client does not can exercise its recourse only against the carrier to which it must formulate its reservations. All reservations must be confirmed by registered letter to carrier within three (days of receipt.
Any such reservation must also be notified to the following address: email@example.com
V. Legal warranty – Withdrawal
A- Legal Guarantee
France Fragrances d´Art SAS as a professional seller guarantees that the Products comply with the intended use, and do not present failure or hidden defects making them dangerous or unfit for their normal use.
In the event of a Product (s) not conforming to the information given during the presentation of the Product (s) on the Site, and in accordance with article L.217-9 of French Consumer Code, or if these Products have hidden defects referred to in article 1641 of the French Civil Code, they will be, at the option of Customer, replaced or reimbursed.
France Fragrances d’art SAS undertakes to reimburse the Customer within a maximum period of thirty (30) days, subject to compliance with the above conditions mentioned.
In accordance with the provisions of article L.217-15 of the Consumer Code, articles L.217-4, L.217-5 are reproduced below L.217-12 e L.217-16 of the Consumer Code as well as article 1641 and the first paragraph of article 1648 of the Civil Code: “Article L.217-4 of the Consumer Code: The seller delivers goods that comply with the contract and is liable for any lack of conformity existing during the issue. He is also responsible for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been installed.
at his charge by the contract or was carried out under his responsibility. ”
“Article L.217-5 of the Consumer Code: The product conforms to the contract:
1 ° If it is suitable for the use normally expected of similar goods and, if applicable: – if it corresponds to the description given by the seller and possesses the qualities that the latter presented to the buyer in the form of a sample or model; – if it has the qualities that a buyer can legitimately expect to have lost public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the knowledge of the seller and that the latter accepted. ”
“Article L.217-12 of the Consumer Code: The action resulting from the lack of conformity lapses two years after delivery of the goods. ”
“Article L.217-16 of the Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee which has been granted during the acquisition or repair of movable property, a repair covered by the warranty, any downtime of at least seven days are added to the duration of the remaining warranty.
This period runs from the buyer’s intervention request or the provision for repair of the goods in question, if this update provision e after the request for intervention. ”
“Article 1641 of the Civil Code: The seller is bound by the warranty for hidden defects in the thing sold which makes it unfit for the use for which one of them or which diminishes this use so much, that the buyer would not have acquired it, or would have given it a lesser price, if he had known them. ”
“Article 1648 first paragraph of the Civil Code: The action resulting from latent defects must be brought by the purchaser within two years from of the discovery of vice ”.
In case of receipt by the Customer of Product (s) non-compliant (s) or containing a hidden defect, the provisions of article 5.2 below will apply.
The Customer has a period of 14 calendar days from the delivery date to exercise his right of withdrawal and request reimbursement of the or Products (s) ordered that do not give him satisfaction.
A form allowing the Customer to exercise his right of withdrawal will be provided upon delivery of the order.
In order to exercise their right of withdrawal, the Customer must return the withdrawal form accompanied by the complete Product (s),
in perfect condition in their original packaging accompanied by the invoice (s) and an accompanying letter to the following address: France Fragrances d´Art SAS – 33 rue Galilée 75016 Paris.
Any damaged, used, branded Product that has been modified or not returned in its original packaging will in no way
way subject to the right of withdrawal France Fragrances d´Art SAS undertakes to reimburse the Customer for all of the sums paid, including delivery costs but with the exception of return fees. Reimbursement is made using the same method of payment as the order, within a maximum of thirty (30) days after the exercise of the right of withdrawal by the Customer, subject to compliance with the conditions mentioned above.
In accordance with article L.221-28 of the Consumer Code, the aforementioned right of withdrawal does not apply to Products made according to Customer specifications or clearly personalized, namely custom perfume creations or special orders.
VI. Confidentiality and Personal Data
France Fragrances d´Art SAS implements all means to ensure the confidentiality and security of the data collected from the Customer through of Si The data collected is necessary for order management and is subject to computer processing. As such, the information on concerning can be communicated to technical service providers or subcontractors of Parfum Francis Kurkdjian SAS. The Customer may object to possible transfer of personal data concerning him to a third party, it being specified that this opposition may result in the impossibility of process his order.
In addition to processing orders, if necessary, Customer data may be used by Parfum Francis Kurkdjian SAS and its partners to:
Inform the Customer of upcoming sales and events, by sending invitations;
Strengthen and personalize the communication between Parfum France Fragrances d’Art SAS and the Customer, in particular by sending information relating to Products, with the Noème Paris brand, with the launch of new content.
In addition, France Fragrances d´Art SAS may apply technical means to obtain non-personal information relating to
Internet users and to improve the functionality of the Site, for example by tracking the number of visitors on certain pages.
In accordance with the law “Informatique et Libertés”, of January 6, 1978, the Customer has a right of access, modification, rectification, opposition, and deletion of personal data concerning him. He may exercise this right by sending his request by email to: firstname.lastname@example.org
This computer processing was the subject of a declaration to the National Commission for Data Processing and Liberties (CNIL) which issued the receipt No. 1413679.
VII. Intellectual property
The “Noème Paris” brand, all other brands and logos related to France Fragrances d´Art SAS, whether registered or not, displayed on the Site as well as the name of www.noeme.paris domain are the exclusive property of France Fragrances d’Art SAS.
The Site as a whole, as well as the elements that compose it (in particular texts, soundtracks, software, animations, photographs, videos, illustrations, and more generally any distinctive sign, etc.) constitute intellectual works protected by the provisions of the Property Code intellectual. The Site and the elements that compose it are the exclusive property of France Fragrances d ‘Art SAS, which is the only person authorized to use the Intellectual property rights and related personality rights, including brands, models, copyright and image rights.
The use of all or part of the Site, in particular by downloading, reproduction, transmission, representation or dissemination for purposes other than for use private personnel for non-commercial purposes of the Internet user is strictly prohibited. Violation of these provisions subjects its author to sanctions provided for both by the Intellectual Property Code and by the Civil Code.
C- Hypertext links
The creation of any hypertext links referring to any of the web pages or elements making up the Site is prohibited, except with written authorization and France Fragrances d’art SAS, which authorization can be revoked at any time. All sites with a hypertext link directing to the Site or one of the elements which compose it is not under the control of France Fragrances d ‘Art SAS and this one consequently declines any responsibility (especially editorial) regarding access to and content on these sites.